To enable people in Service Centers or Call Centers takes many months as:
It is much easier to have Forms build up dynamically where call center staff do not require training.
FLUIDS 365 allows Call Center Analyst / end User / Citizen / Customer, through Self-Service, to input data for complex Case Management process, where the form for each Case builds in an automated manner.
Traditionally, complex forms would take months to develop.
With FLUIDS 365 it takes days to implement and updates can be applied rapidly.
To understand why, please watch our video to see how FLUIDS 365 enables new Service rapidly.